It normally takes at least about 3 months to complete the verification process before duplicate passports can be issued. Duplicate passports are issued only on receipt of clearances from the concerned authorities in India. Applicants are, therefore, requested to refrain from making written/email/telephone inquiries during this period. Applicants are required to personally come to the Embassy for a duplicate passport in lieu of a lost/damaged passport.
It is important to furnish full, accurate and truthful information in the form. Misrepresentation of facts may result in denial of passport facilities. Applications received with incomplete details will not be processed. In case of second loss/damage a triplicate passport is issued with a warning letter. Application in respect of habitual losers of passports require even longer periods for processing.

In all other cases of change of name/surname in the passport, the change has first to be advertised in a daily newspaper, both in Italy and India (circulation in the area of your permanent and present residence). Original newspapers are required to be submitted. A sworn affidavit is also to be submitted along with application. Service is provided after a waiting period of 30 days from the date of publication of advertisement in the newspaper.
Passports for minors
Every child should have a separate passport. For applications for passport for a child, it is necessary to submit photocopies of the child's birth certificate, passports of the parents, Residential Permit, and family certificate. The originals of these documents are also required to be presented before the Consular Officer at the time submitting the application form.
Emergency Certificate
An Emergency Certificate (one way travel document) which authorises an Indian to enter India, is issued to a citizen of India whose passport has been lost, stolen or damaged and to whom new passports cannot be issued without approval from India. This is primarily with the objective of ensuring their return to India. The final decision of issuing an Emergency Certificate is subject to a detailed examination of the request by the Embassy. It might also require certain clearances from the concerned authorities in India and/or the concerned Indian Missions/Posts abroad.
Registration of Birth
All Indian nationals who are residents in Italy (other than the areas following under the jurisdiction of CGI, Milan) are required to register the birth of their children in the Embassy within six months from the date of birth. The applicants are required to submit the following documents for registration of birth of the children:
Photocopies of parent's passports
Copy of resident permit in Italy
Birth certificate issued from the commune in Italy
Note: Original documents are also to be submitted along with photocopies for verification.

Registration of Death
Death of Indian nationals residing in Italy (other than the areas following under the jurisdiction of CGI, Milan) can be registered with Embassy. The following documents are required to register the death:
Death certificate issued from the commune in Italy.
Passport of the deceased for cancellation.
Resident permit in Italy of the deceased. Note: Original documents are also to be submitted along with photocopies for verification.